How Can We Help You?

Find quick answers to common questions about LayoutCraft, our features, pricing, and more.

General Questions

Learn about LayoutCraft and how it works.

How is LayoutCraft different from other AI image tools? Popular

Unlike traditional AI image generators (like Midjourney or DALL-E) that focus on artistic interpretation, LayoutCraft is a functional design tool built specifically for business needs. Here's what makes us different:

  • Readable, Accurate Text: Our AI generates clean, properly placed text—not artistic gibberish. Perfect for headlines, captions, and CTAs.
  • Structured, Professional Layouts: We follow real-world design principles with proper hierarchy, spacing, and balance.
  • Business-Focused Output: Create usable assets like blog headers, social media posts, ad creatives, and email banners—not abstract art.
  • Multiple Format Generation: Pro users can generate multiple dimensions at once, optimized for different platforms.
Think of it this way

Other AI tools are like hiring an artist. LayoutCraft is like hiring a graphic designer who understands marketing.

Can I use the designs I create commercially? Popular

Yes, absolutely! You have full commercial rights to all designs you generate with LayoutCraft. This applies to:

  • Free plan users
  • Pro plan subscribers
  • Designs created during your 7-day free trial

You can use your designs for business marketing, social media campaigns, client projects, paid advertisements, print materials, websites, or any other commercial purpose. No attribution required, no additional licensing fees—ever.

How do I write a good prompt for LayoutCraft?

Great prompts are clear, specific, and descriptive. The more detail you provide, the better your results. Here's what to include:

  • Format/Purpose: "A blog header for..." or "An Instagram post announcing..."
  • Specific Text Content: "Include the title 'The Future of AI' and subtitle 'How it will transform marketing in 2025'"
  • Visual Style: "Modern and minimalist" or "Bold, vibrant, and energetic with geometric patterns"
  • Color Preferences: "Use a professional blue and white palette" or "Warm autumn colors with gold accents"
  • Mood/Tone: "Professional and trustworthy" or "Fun and playful for a young audience"
Pro Tip

Check out our comprehensive guide to writing better prompts with 20+ real examples and before/after comparisons!

What design formats and sizes does LayoutCraft support?

LayoutCraft supports all major social media and marketing formats, including:

  • Social Media: Instagram posts (1080×1080), Stories (1080×1920), Facebook posts, Twitter/X banners (1500×500), LinkedIn posts
  • Web & Blog: Blog headers (1200×628), featured images, website banners
  • Marketing: Email headers, ad creatives, presentation slides
  • Print: Flyers, posters, and print-ready formats

Free users can export in standard quality PNG and JPG formats. Pro users get high-quality exports for perfect scalability and larger file size limits (up to 10MB vs 2MB on Free).

Plans & Pricing

Understand our Free and Pro plans, pricing, and trial period.

What's the difference between the Free and Pro plans? Popular

The Free plan is perfect for exploring LayoutCraft and creating occasional designs. It includes:

  • Single dimension design generation
  • 1 design refinement per project
  • 1 month of view-only design history
  • Standard quality exports (Up to 2MB)

The Pro plan ($11.99/month) is built for professionals who need speed, flexibility, and premium features:

  • Multi-Dimension Generation: Create designs for blog, Instagram, Twitter, and more—all from one prompt
  • Unlimited Design Refinements: Make as many edits and tweaks as you need to get designs pixel-perfect
  • 6 Months of Editable History: Access and edit any design from the past 6 months
  • High-Quality Exports: (Up to 10MB)
  • Priority Support: Get help faster when you need it
  • Early Access: Try new features before everyone else

View detailed plan comparison →

How does the 7-day free trial work? Popular

Every new user automatically gets 7 days of Pro access—completely free, no credit card required.

Here's how it works:

  • Sign up: Create your free account and instantly get Pro features
  • Explore everything: Test Multi-Dimension Generation, unlimited refinements, and all Pro features for 7 full days
  • Decide later: If you upgrade by adding payment during your trial, your paid subscription only begins after the 7 days end
  • No automatic charges: Your trial never converts to paid without you explicitly upgrading
Important

You get the full 7-day trial period regardless of when you add payment details. We want you to truly experience Pro before making any financial commitment.

What happens if I cancel my Pro plan?

You can cancel your subscription anytime from your Account page—no hoops to jump through, no support tickets required.

What happens when you cancel:

  • You keep full Pro access until the end of your current billing period (you always get what you paid for)
  • After your period ends, your account automatically reverts to the Free plan
  • All your designs remain safe and accessible
  • You can still view your 6 months of history, but editing will be limited to Free plan features
  • You can re-upgrade anytime to regain full Pro access

No penalties, no data loss, no surprises. We believe in making it as easy to leave as it is to join.

How much does Pro cost? Do you offer annual plans?

LayoutCraft Pro costs $11.99 per month, billed monthly. This gives you unlimited access to all Pro features.

We currently offer monthly billing only. Annual plans with discounted pricing may be introduced in the future—Pro users will be notified first when they become available.

Remember: All new users get a 7-day free trial to test Pro before paying anything.

Can I switch between plans?

Yes, absolutely! You have complete flexibility to change your plan at any time.

  • Upgrading from Free to Pro: Takes effect immediately—you get instant access to all Pro features
  • Downgrading from Pro to Free: Your account remains Pro until the end of your current billing period, then automatically switches to Free

This ensures you always get the full value of what you've paid for. No prorated charges, no complicated calculations—just simple, fair billing.

Feature Questions

Deep dive into LayoutCraft's powerful features and capabilities.

What is "Multi-Dimension Generation"? Popular

This is LayoutCraft's most powerful Pro feature—it saves you hours of repetitive work.

Instead of creating designs one at a time and manually resizing them for different platforms, you can generate multiple perfectly formatted versions from a single prompt.

Real-world example:

Write one prompt: "A product launch announcement for our new AI-powered calendar app, modern and professional style with blue accents"

Select dimensions: Blog Header (1200×628), Instagram Post (1080×1080), Twitter Banner (1500×500)

Click Generate → You instantly get three professionally designed, consistently styled assets, each optimized for its platform.

Time Saver

What typically takes 1-2 hours of resizing and reformatting now happens in seconds. Perfect for marketers managing multiple platforms.

What does "Unlimited Design Refinements" mean?

This is the heart of the Pro workflow—it gives you complete creative control.

After generating a design, you can use the same prompt bar to request changes as many times as you need. The AI understands your refinement requests and updates the design accordingly.

Example refinement requests:

  • "Make the title text larger and bolder"
  • "Change the background to a deep navy blue"
  • "Add a subtle geometric pattern behind the text"
  • "Move the logo to the top right corner"
  • "Use a more playful, rounded font"

Pro users can iterate infinitely until the design is pixel-perfect. Free users get 1 refinement attempt to try the feature.

Pro tip: Make one change at a time for best results. The AI handles incremental adjustments better than wholesale redesigns.

How does "Full History Access & Editing" work?

Both plans automatically save your design history, but with different levels of access:

Free Plan (1 month, view-only):

  • See thumbnails of all designs from the past month
  • Download any design you created
  • Cannot load designs back into the editor for changes

Pro Plan (6 months, full editing):

  • Access all designs from the past 6 months
  • Click "Edit" on any design to load it back into the designer
  • Make unlimited refinements to old designs
  • Generate new dimensions from existing designs
  • Re-export in different formats
Use Case

Created a blog header 3 months ago? As a Pro user, you can instantly load it, tweak the text for a new post, and generate matching social media versions—all without starting from scratch.

What's the difference between Standard and High-Quality exports?

Free Plan (Standard Quality):

  • Up to 2MB file size
  • Optimized for web and social media
  • Good quality for most online uses

Pro Plan (High-Quality):

  • Up to 10MB file size
  • Higher resolution and color depth
  • Print-ready quality
  • Better for large displays and professional use
What are Premium Templates and Brand Kit?

These are exciting Pro features we're actively developing:

Premium Templates (Coming Soon):

  • Professionally designed starting templates
  • Category-specific layouts (e-commerce, tech, lifestyle, etc.)
  • One-click customization with your content
  • Industry-specific design patterns

Brand Kit (Coming Soon):

  • Save your brand colors, fonts, and logos
  • Automatically apply brand elements to all designs
  • Maintain consistent visual identity across all assets
  • Perfect for agencies and businesses with established brands

Pro users will get early access to these features as soon as they launch. Want to be notified? Make sure you're on the Pro plan and we'll email you first!

Billing & Security

Learn about payment security, cancellation, and refunds.

Is my payment information secure? Popular

Yes, 100%. Your payment security is our top priority.

We use Dodo Payments, a globally certified and trusted payment processor that handles billions of dollars in transactions securely. Here's how your data is protected:

  • Direct Processing: Your credit card details are sent directly to Dodo Payments' secure servers—they never touch or pass through our servers
  • Bank-Level Encryption: All payment data is encrypted using industry-standard 256-bit SSL/TLS encryption during transmission
  • PCI-DSS Compliant: Dodo Payments meets the highest Payment Card Industry Data Security Standards
  • Zero Storage: We never see, store, or have access to your complete card information
  • Secure Infrastructure: Protected by enterprise-grade firewalls and security monitoring
Your Security Matters

Dodo Payments processes payments for thousands of businesses worldwide and maintains the same security standards used by major financial institutions.

How do I cancel my subscription?

Cancellation is simple and hassle-free—no support tickets, no phone calls, no retention tactics.

Here's how:

  1. Log into your LayoutCraft account
  2. Click your profile icon and go to Account
  3. Click the "Manage Subscription" button
  4. You'll be taken to your secure Dodo Payments portal
  5. Click "Cancel Subscription" and confirm

That's it! No questions asked, no forms to fill out. Your cancellation takes effect at the end of your current billing period, so you keep Pro access for the time you've paid for.

Changed your mind? You can easily reactivate your Pro subscription anytime from the same Account page.

What is your refund policy?

Due to the immediate, compute-intensive nature of AI generation, we generally do not offer refunds once a payment has been processed.

Why we have this policy:

  • AI generation costs are incurred immediately when you create designs
  • We provide a full 7-day free trial so you can thoroughly test Pro features before any payment
  • You have complete flexibility to cancel anytime

Exceptional circumstances:

If you believe you've been charged in error, experienced technical issues that prevented you from using the service, or have another exceptional circumstance, please contact us at support@layoutcraft.tech. We review each case individually and will work with you to find a fair solution.

Try Before You Buy

Take full advantage of the 7-day free trial to ensure Pro is right for you. Test all features, create real designs, and make an informed decision—completely risk-free.

When will I be charged?

During your 7-day free trial:

  • You are not charged during your trial period
  • If you add payment information during the trial, you're still not charged until after the trial ends
  • You can cancel anytime during the trial with zero charges

After upgrading to Pro:

  • Your first charge occurs on the day your trial ends (if you upgraded during trial)
  • Or immediately when you upgrade (if upgrading after your trial has ended)
  • Subsequent charges occur monthly on the same date
  • You'll receive an email receipt for every payment

You can always view your billing history and next payment date in your Account settings.

What payment methods do you accept?

We accept all major credit and debit cards through Dodo Payments, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB

All payments are processed in USD. Your bank may apply currency conversion fees if you're paying from outside the United States.

We currently do not accept PayPal, cryptocurrency, or bank transfers. All subscriptions must be paid via credit or debit card through our secure payment processor.

Still have questions?

Can't find what you're looking for? We're here to help!
Email us at support@layoutcraft.tech and we'll get back to you within 24 hours.

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